Privacy Policy

Privacy Statement

Last updated: 8 July 2026

This privacy statement explains how ANPLO BV processes personal data through its website anplo.eu and through related communications with visitors, clients and prospective clients.

1. Who is responsible for your personal data?

The data controller is:

ANPLO BV
Registered office: Kiefhoekstraat 255, 3941 Hechtel-Eksel
Company / VAT number: BE0441029504
Email: info@anplo.eu

ANPLO BV is responsible for deciding why and how personal data is processed in relation to this website.

2. What personal data do we collect?

We may process the following categories of personal data:

  • name;
  • email address;
  • telephone number, if provided;
  • postal or billing address, if relevant to a purchase, delivery, invoice or appointment;
  • the content of messages or enquiries sent to us;
  • information about objects, purchases, reservations or appointments;
  • invoice and accounting information;
  • technical information, such as IP address, browser type, device information, date and time of visit, security logs and website usage data;
  • cookie preferences.

We do not intentionally collect sensitive personal data through this website.

3. How do we collect personal data?

We collect personal data when you:

  • contact us by email or through a contact form;
  • ask a question about an object;
  • request information about availability, price, provenance, delivery or appointment options;
  • buy or reserve an object;
  • visit the website;
  • interact with cookies or website security tools.

Some technical information is collected automatically by the website, the hosting provider, WordPress, security plugins or server logs.

4. Why do we use your personal data?

We use personal data for the following purposes:

4.1 To answer enquiries

We use your contact details and message content to respond to your questions about objects, availability, prices, provenance, delivery, appointments or other matters.

Legal basis: legitimate interest and/or steps prior to entering into a contract.

4.2 To manage sales, reservations and appointments

If you buy, reserve or discuss an object with us, we use your data to manage the transaction, arrange communication, prepare documentation and, where relevant, organise delivery or collection.

Legal basis: performance of a contract or steps prior to entering into a contract.

4.3 To meet accounting, tax and legal obligations

If a transaction takes place, we may process invoice, accounting and payment-related information where required by law.

Legal basis: legal obligation.

4.4 To protect and maintain the website

We use technical data, security logs and server information to keep the website secure, detect abuse, prevent unauthorised access, troubleshoot errors and maintain normal operation.

Legal basis: legitimate interest in operating a secure and reliable website.

4.5 To improve the website

We may use limited technical or analytical information to understand how the website is used and to improve navigation, content and performance.

Legal basis: legitimate interest or consent, depending on the type of cookies or analytics used.

4.6 Marketing communications

We do not send marketing newsletters unless you have requested or consented to receive them. If we introduce newsletters in the future, you will be able to unsubscribe at any time.

Legal basis: consent or legitimate interest, depending on the situation and applicable law.

5. Cookies and similar technologies

The website may use cookies or similar technologies.

Some cookies are necessary for the website to work properly, for example security, session, login or preference cookies. These cookies do not require separate consent where they are strictly necessary.

Other cookies, such as analytics, marketing or third-party tracking cookies, will only be used where legally allowed and, where required, after your consent.

You can manage or delete cookies through your browser settings. If a cookie banner or cookie settings tool is available on the website, you can also use it to change your preferences.

6. WordPress, plugins and website security

This website uses WordPress and may use security, backup, anti-spam, caching or performance plugins.

These tools may process technical information such as IP addresses, login attempts, browser information, security events and server logs. This processing is used to protect the website, prevent abuse and maintain normal operation.

7. Who can receive your personal data?

We only share personal data where necessary and appropriate.

Your data may be processed by:

  • ANPLO BV;
  • our website hosting provider;
  • WordPress and website plugin providers, where technically necessary;
  • email and IT service providers;
  • accountants, legal advisers or administrative service providers;
  • delivery or transport providers, where shipping or collection is arranged;
  • public authorities, courts or regulators where legally required.

We do not sell your personal data.

8. International transfers

We try to use service providers located in the European Economic Area where practical.

If a service provider processes personal data outside the European Economic Area, we will rely on appropriate legal safeguards where required, such as adequacy decisions, standard contractual clauses or other GDPR-compliant mechanisms.

9. How long do we keep your personal data?

We do not keep personal data longer than necessary.

Typical retention periods are:

  • general enquiries: up to 2 years after the last contact, unless further retention is necessary;
  • customer, sale and reservation information: as long as needed to manage the transaction and any after-sales questions;
  • invoice and accounting records: for the legally required retention period;
  • website security logs: generally for a limited period, unless longer retention is needed to investigate security incidents;
  • cookie preferences: according to the lifetime of the relevant cookie or preference setting.

Data may be kept longer where necessary to comply with legal obligations, resolve disputes, prevent fraud or enforce rights.

10. How do we protect your personal data?

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

  • HTTPS/SSL encryption;
  • access controls;
  • secure WordPress administration;
  • security monitoring;
  • backups;
  • software and plugin updates;
  • limited access to personal data.

No website or electronic communication system can be guaranteed to be completely secure, but we take reasonable steps to reduce the risk.

11. Your rights

Under applicable data protection law, you may have the following rights:

  • the right to be informed about how your data is used;
  • the right to access your personal data;
  • the right to correct inaccurate or incomplete data;
  • the right to request deletion of your data;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability, where applicable;
  • the right to withdraw consent, where processing is based on consent;
  • the right not to be subject to certain automated decisions.

To exercise your rights, contact us at:

info@anplo.eu

We may need to verify your identity before responding to a request.

12. Complaints

If you believe that your personal data has been processed incorrectly, please contact us first so that we can try to resolve the issue.

You also have the right to contact the Belgian Data Protection Authority:

Gegevensbeschermingsautoriteit / Autorité de protection des données
Drukpersstraat 35, 1000 Brussels, Belgium

13. Links to other websites

This website may contain links to third-party websites. ANPLO BV is not responsible for the privacy practices, content or security of those external websites.

14. Changes to this privacy statement

We may update this privacy statement from time to time. The latest version will always be published on this website.